Privacy Policy
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our privacy policy provided below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the contact details of the operator in the section "Information on the Responsible Entity" in this privacy policy.
How do we collect your data?
Your data is collected in part by you providing it to us. This might include data you enter into a contact form. Other data is collected automatically or with your consent when you visit the website through our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or the time of page access). The collection of this data occurs automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure a smooth presentation of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to obtain information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. Additionally, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervisory authority. You can contact us at any time regarding this and other questions about data protection.
Analysis Tools and Third-Party Tools
When visiting this website, your browsing behavior may be statistically evaluated. This is primarily done with so-called analysis programs. Detailed information about these analysis programs can be found in the following privacy policy.
2. Hosting and Content Delivery Networks (CDNs)
We host the content of our website with the following provider:
IONOS
The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter referred to as IONOS). When you visit our website, IONOS collects various log files including your IP addresses. For details, please refer to IONOS’s privacy policy: https://www.ionos.de/terms-gtc/terms-privacy. The use of IONOS is based on Art. 6 (1) (f) GDPR. We have a legitimate interest in a reliable presentation of our website. If consent has been obtained, the processing is based solely on Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Order Processing
We have entered into a contract for order processing (AVV) for the use of the aforementioned service. This is a data protection legally required contract that ensures the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.
Cloudflare
We use the "Cloudflare" service. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter referred to as "Cloudflare"). Cloudflare offers a globally distributed content delivery network with DNS. Technically, the information transfer between your browser and our website is routed through Cloudflare's network. This allows Cloudflare to analyze the data traffic between your browser and our website and to act as a filter between our servers and potentially malicious traffic from the internet. Cloudflare may also use cookies or other technologies to recognize internet users, which are used solely for the purposes described here. The use of Cloudflare is based on our legitimate interest in providing our web offer as fault-free and secure as possible (Art. 6 (1) (f) GDPR). Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.cloudflare.com/privacypolicy/. More information on security and privacy at Cloudflare can be found here: https://www.cloudflare.com/privacypolicy/.
Order Processing
We have entered into a contract for order processing (AVV) for the use of the aforementioned service. This is a data protection legally required contract that ensures the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.
Google Cloud CDN
We use the Google Cloud CDN content delivery network. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google offers a globally distributed content delivery network. Technically, the information transfer between your browser and our website is routed through Google’s network. This allows us to increase the global availability and performance of our website. The use of Google Cloud CDN is based on our legitimate interest in providing our web offer as fault-free and secure as possible (Art. 6 (1) (f) GDPR). Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://cloud.google.com/terms/eu-model-contract-clause. More information on Google Cloud CDN can be found here: https://cloud.google.com/cdn/docs/overview?hl=en.
Order Processing
We have entered into a contract for order processing (AVV) for the use of the aforementioned service. This is a data protection legally required contract that ensures the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.
Amazon CloudFront CDN
We use the Amazon CloudFront CDN content delivery network. The provider is Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855, Luxembourg (hereinafter referred to as “Amazon”). Amazon CloudFront CDN is a globally distributed content delivery network. Technically, the information transfer between your browser and our website is routed through the content delivery network. This allows us to increase the global availability and performance of our website. The use of Amazon CloudFront CDN is based on our legitimate interest in providing our web offer as fault-free and secure as possible (Art. 6 (1) (f) GDPR). Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://aws.amazon.com/de/blogs/security/aws-gdpr-data-processing-addendum/. More information on Amazon CloudFront CDN can be found here: https://d1.awsstatic.com/legal/privacypolicy/AWS_Privacy_Notice__German_Translation.pdf.
Order Processing
We have entered into a contract for order processing (AVV) for the use of the aforementioned service. This is a data protection legally required contract that ensures the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.3.
3. General Information and Mandatory Information Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and how we use it. It also explains how and for what purpose this is done. We point out that data transmission over the Internet (e.g., communication via email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.
Note on the Responsible Entity
The responsible entity for data processing on this website is:
Zacharias Pröll
Hochstr. 18
56070 Koblenz
Phone: +49 176 47611944
Email: info@zachastay.com
The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Storage Duration
Unless a more specific storage duration is stated within this privacy policy, your personal data will remain with us until the purpose for data processing ceases. If you make a legitimate request for deletion or revoke consent to data processing, your data will be deleted, provided we do not have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur after these reasons no longer apply.
General Information on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, provided that special categories of data are processed under Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing also occurs on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing is additionally based on § 25 (1) TTDSG. Consent can be revoked at any time. If your data is necessary for the fulfillment of a contract or the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) (b) GDPR. Furthermore, we process your data if it is necessary for compliance with a legal obligation on the basis of Art. 6 (1) (c) GDPR. Data processing may also be based on our legitimate interests under Art. 6 (1) (f) GDPR. The relevant legal basis for each case is detailed in the following sections of this privacy policy.
Note on Data Transfer to the USA and Other Third Countries
We use tools from companies based in the USA or other third countries with inadequate data protection. When these tools are active, your personal data may be transferred to and processed in these third countries. We point out that these countries may not guarantee a level of data protection comparable to that of the EU. For example, US companies are required to provide personal data to security agencies without you being able to take legal action against it. It cannot be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data on US servers for surveillance purposes. We have no influence over these processing activities.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke your previously given consent at any time. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and Against Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 (1) (E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS FOR THE PROCESSING IS DETAILED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 (1) GDPR). IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21 (2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, affected individuals have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their workplace, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract in a commonly used, machine-readable format and to have it transferred to you or to a third party. If you request the direct transfer of data to another controller, this will only be done if technically feasible.
Information, Deletion, and Correction
You have the right to free information about your stored personal data, its origin, and recipients, and the purpose of data processing, and if applicable, a right to correction or deletion of this data within the scope of the applicable legal provisions. You can contact us at any time for this purpose and for any further questions regarding personal data.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data is unlawful/has been unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data but you need it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of processing instead of deletion.
If you have lodged an objection under Art. 21 (1) GDPR, a balance must be struck between your and our interests. As long as it is not clear whose interests outweigh, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data – apart from its storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims or to protect the rights of another natural or legal person or for reasons of significant public interest of the European Union or a member state.
Objection to Advertising Emails
The use of contact data published within the scope of the legal notice for sending unsolicited advertising and information materials is hereby rejected. The operators of the site expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.
4. Data Collection on This Website Cookies
Our websites use so-called "cookies". Cookies are small data packages and do not harm your end device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) on your end device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain on your end device until you delete them yourself or an automatic deletion by your web browser occurs. Sometimes, cookies from third-party companies can also be stored on your end device when you access our site (third-party cookies). These allow us or you to use certain services of the third-party company (e.g., cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or displaying videos). Other cookies are used to evaluate user behavior or display advertising. Cookies that are necessary for the electronic communication process, to provide certain features you desire (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring web audience) are stored on the basis of Art. 6 (1) (f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent for the storage of cookies and similar recognition technologies has been requested, the processing is carried out solely on the basis of that consent (Art. 6 (1) (a) GDPR and § 25 (1) TTDSG); the consent can be revoked at any time. You can configure your browser to be informed about the setting of cookies and to only allow cookies in individual cases, to exclude the acceptance of cookies for certain cases or generally, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this
5. Social Media Instagram
This website integrates functions from the Instagram service. These functions are provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. When the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thus receives information about your visit to this website. If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to this website with your user account. We point out that as the provider of the pages, we do not receive any information about the content of the transmitted data and its use by Instagram. If consent has been obtained, the use of the above service is based on Art. 6 (1) (a) GDPR and § 25 TTDSG. Consent can be revoked at any time. If consent has not been obtained, the use of the service is based on our legitimate interest in achieving as comprehensive visibility as possible on social media. If personal data is collected on our website and forwarded to Facebook or Instagram using the tool described here, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited solely to the collection of the data and its transfer to Facebook or Instagram. The subsequent processing by Facebook or Instagram is not part of the joint responsibility. The responsibilities that we share have been documented in a joint processing agreement. You can find the text of the agreement at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook or Instagram tool and for the privacy-compliant implementation of the tool on our website. Facebook is responsible for the data security of the Facebook or Instagram products. You can assert data subject rights (e.g., access requests) regarding the data processed by Facebook or Instagram directly with Facebook. If you assert data subject rights with us, we are obligated to forward them to Facebook. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875, and https://de-de.facebook.com/help/566994660333381. Further information can be found in Instagram's privacy policy: https://instagram.com/about/legal/privacy/.
6. Analytics Tools and Advertising Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that allows us to integrate tracking or analytics tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies, and does not perform any independent analyses. It solely serves to manage and deploy the tools integrated through it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google's parent company in the United States. The use of Google Tag Manager is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the rapid and uncomplicated integration and management of various tools on its website. If consent has been obtained, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, to the extent that the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) under TTDSG. Consent can be revoked at any time.
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics allows the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, duration of visit, operating systems used, and user origin. This data is attributed to the respective user's device. User IDs are not assigned. Additionally, with Google Analytics, we can record mouse and scroll movements and clicks. Google Analytics also uses various modeling approaches to supplement the collected data and employs machine learning technologies in data analysis. Google Analytics uses technologies that enable the recognition of users for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there. The use of this service is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TTDSG. Consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
Browser Plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. More information on handling user data with Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads allows us to display advertisements in Google search results and on third-party websites when users enter specific search terms in Google (keyword targeting). Additionally, targeted advertisements can be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). As a website operator, we can quantitatively evaluate this data by analyzing, for example, which search terms led to the display of our advertisements and how many advertisements resulted in clicks. The use of this service is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TTDSG. Consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.
7. Newsletter Newsletter Data
If you wish to receive the newsletter offered on the website, we need your email address and information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. No additional data is collected unless voluntarily provided. We use this data solely for sending the requested information and do not share it with third parties. The processing of the data entered into the newsletter registration form is based exclusively on your consent (Art. 6 (1) (a) GDPR). You can revoke your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing carried out up to the revocation remains unaffected by the revocation. The data you provided for receiving the newsletter will be retained by us until you unsubscribe from the newsletter or the purpose for storage ceases, and will be deleted after the newsletter has been canceled or after the purpose has been fulfilled. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion, within the framework of our legitimate interests pursuant to Art. 6 (1) (f) GDPR. Data stored for other purposes remains unaffected. After unsubscribing from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider, if necessary to prevent future mailings. Data in the blacklist is used solely for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements for newsletter distribution (legitimate interest pursuant to Art. 6 (1) (f) GDPR). The storage in the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.
8. Plugins and Tools
YouTube
This website integrates videos from YouTube. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of our pages where YouTube is embedded, a connection to YouTube's servers is established. This connection informs the YouTube server about which of our pages you have visited. Furthermore, YouTube may store various cookies on your device or use similar technologies for recognition (e.g., device fingerprinting). This allows YouTube to obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraudulent attempts. If you are logged into your YouTube account, YouTube can directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of providing an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If consent has been obtained, the processing is based solely on Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time. For more information on how YouTube handles user data, please see YouTube's privacy policy at: https://policies.google.com/privacy?hl=en.
Vimeo
This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. When you visit one of our pages with a Vimeo video, a connection to Vimeo’s servers is established. This informs the Vimeo server about which of our pages you have visited. Additionally, Vimeo obtains your IP address. This is also the case if you are not logged into Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA. If you are logged into your Vimeo account, Vimeo can directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your Vimeo account. Vimeo uses cookies or similar recognition technologies (e.g., device fingerprinting) to recognize website visitors. The use of Vimeo is in the interest of providing an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If consent has been obtained, the processing is based solely on Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission and, according to Vimeo, on “legitimate business interests.” Details can be found here: https://vimeo.com/privacy. For more information on how Vimeo handles user data, please see Vimeo's privacy policy at: https://vimeo.com/privacy.
OpenStreetMap
We use the mapping service OpenStreetMap (OSM). We integrate the map material from OpenStreetMap on the server of the OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom. The United Kingdom is considered a data protection-safe third country, meaning that the UK provides a level of data protection equivalent to that in the European Union. When using OpenStreetMap maps, a connection to the servers of the OpenStreetMap Foundation is established. This may involve forwarding your IP address and other information about your behavior on this website to the OSMF. OpenStreetMap may store cookies in your browser or use similar recognition technologies (e.g., device fingerprinting). The use of OpenStreetMap is in the interest of providing an appealing presentation of our online offers and ensuring the easy location of places specified on our website. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If consent has been obtained, the processing is based solely on Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. reCAPTCHA is used to verify whether the data entry on this website (e.g., in a contact form) is carried out by a human or by an automated program. To achieve this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. To analyze, reCAPTCHA evaluates various information (e.g., IP address, duration of stay on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses occur completely in the background. Website visitors are not informed that an analysis is taking place. The storage and analysis of data is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated scraping and spam. If consent has been obtained, the processing is based solely on Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time. For more information on Google reCAPTCHA, refer to Google's privacy policy and terms of service at the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.
9. Audio and Video Conferencing Data Processing
For communication with our customers, we use various online conferencing tools. The specific tools we use are listed below. When you communicate with us via video or audio conference over the internet, your personal data is collected and processed by us and the provider of the respective conference tool. The conference tools collect all data that you provide or use to operate the tools (email address and/or phone number). Additionally, the conference tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants, and other "context information" related to the communication process (metadata). The tool provider also processes all technical data required for the online communication, including IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and connection type. If content is exchanged, uploaded, or otherwise provided within the tool, it is also stored on the tool provider’s servers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service. Please note that we have no full influence over the data processing operations of the tools used. Our capabilities are primarily dictated by the policies of the respective providers. Further information on data processing by the conference tools can be found in the privacy policies of the tools listed below.
Purpose and Legal Bases
The conference tools are used to communicate with prospective or existing contractual partners or to offer specific services to our customers (Art. 6 (1) (b) GDPR). Additionally, the use of the tools facilitates and speeds up communication with us or our company (legitimate interest within the meaning of Art. 6 (1) (f) GDPR). If consent has been obtained, the use of the tools is based on this consent; consent can be revoked at any time with future effect.
Retention Period
Data collected directly by us via video and conference tools is deleted from our systems as soon as you request its deletion, revoke your consent to its storage, or the purpose for data storage ceases. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected. We have no influence on the retention period of your data stored by the conference tool operators for their own purposes. For details, please contact the operators of the conference tools directly.
Used Conference Tools
We use the following conference tools:
Google Meet
We use Google Meet. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on data processing can be found in Google's privacy policy: https://policies.google.com/privacy?hl=en.